Integrated Ombudsman Scheme 2026 | Banking Ombudsman Scheme 2006 | RBI New Update
Adda247 JAIIB CAIIB (Officers Adda)
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Integrated Ombudsman Scheme 2026 | Banking Ombudsman Scheme 2006 | RBI New Update
7 839 просмотров · 1 мес. назад
Adda247 JAIIB CAIIB (Officers Adda)
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7 839 просмотров · 1 мес. назад
Integrated Ombudsman Scheme 2026 | Banking Ombudsman Scheme 2006 | RBI New Update
Learn about the RBI Integrated Ombudsman Scheme 2026 and understand how it relates to the earlier Banking Ombudsman Scheme, 2006. This session covers the key features, important changes, and customer grievance redressal framework relevant for the banking sector.
The RBI Integrated Ombudsman Scheme, 2021 integrated the Banking Ombudsman Scheme, 2006, along with the Ombudsman Scheme for NBFCs and Digital Transactions, under a unified framework.
This topic is important for JAIIB, CAIIB, Bank Promotion Exams, and banking-sector exam preparation.
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This video covers the updated *Integrated Ombudsman Scheme 2026*, which became effective on July 1, 2026. Here are the key sections of the video
Introduction: 00:00
Scheme Introduction and Objectives: (1:15 - 2:22)
Covered Institutions (Banks & NBFCs): (2:22 - 4:31)
Appointment and Office of Ombudsman: (4:31 - 5:15)
Complaint Filing Methods and Portals: (5:15 - 6:14)
Appellate Authority: (6:14 - 7:08)
Contact Center Details: (7:08 - 7:43)
Compensation Limits: (8:25 - 9:54)
Complaint Redressal Process (Maintainability): (11:40 - 13:36)
Resolution and Award Process: (16:00 - 19:02)
Rules for Appeals: (20:50 - 23:41)
Bank Obligations: (23:41 - 24:52)
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