Master Your Wildix Workforce 5 Desk Phone in 15 Minutes

A complete walkthrough of the Wildix Workforce 5 desk phone — making and transferring calls, hold vs. call park, conference calls, voicemail, presence status, call forwarding and more. Use the chapters below to jump straight to what you need. New to the phone? Start at 0:00. If you already know the basics and just need one feature, the chapters are the fastest route. ⏱️ Tip: if the pace is slow for you, bump playback to 1.25x in YouTube's settings. CHAPTERS 0:00 Introduction 0:19 Making a call 0:42 Mute 0:54 Transfer 1:40 Hold 2:10 Call park 2:50 Multiple calls and conference 4:40 Line keys and speed dials 5:53 Call history 6:26 Phone book and contact status 7:12 Voicemail 8:38 Headset and redial 9:20 Volume and speakerphone 10:20 Do Not Disturb 11:06 Status and call types 12:42 Call forwarding 13:49 Ringtones and display settings WHAT YOU'LL LEARN Placing and answering calls by extension or full number Muting, holding and transferring a live call The difference between hold and call park — hold keeps the call on your phone, park makes it available to every phone on the system Running a conference call and juggling more than one caller Programming line keys and speed dials Checking call history and filtering to missed calls Searching the company phone book and reading a colleague's presence colour Setting up and retrieving voicemail, and forwarding a voicemail to a colleague Using a headset, redial, volume and speakerphone Turning on Do Not Disturb and knowing when it is on Setting call forwarding rules by call type, including internal vs. external Changing your ringtone and display settings NEED HELP? CadyBT customers can reach support 24/7 — technicians are on call after hours. 📞 800-347-3886 · Minnesota direct: 763-398-8111 ✉️ info@cadybt.com 💻 Customer portal: https://cadybt.myportallogin.com/ MORE IN THIS SERIES Video 4 of 4. Also on the channel: Wildix Collaboration 7 mobile app, My Unified Mobile, and Polycom desk phones. Subscribe so your team has the whole set in one place. Cady Business Technologies — business phone systems, unified communications and managed IT. Offices in Minnesota, Wisconsin and Tennessee. 🌐 https://cadybt.com #Wildix #WildixWorkforce5 #BusinessPhoneSystem #UnifiedCommunications #VoIP #DeskPhone #PhoneTraining #CadyBT #MSP #BusinessTelecom