Odoo 19 CRM Helpdesk Integration | Convert Tickets to Leads and Back
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Odoo 19 CRM Helpdesk Integration | Convert Tickets to Leads and Back
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15 просмотров · 2 нед. назад
A support ticket can turn into a sales opportunity, and a lead can need support.
The CRM Helpdesk Ticket module connects both sides in Odoo 19.
Create a lead or opportunity straight from a ticket, or raise a ticket from a lead, and keep them linked with smart buttons.
Watch the video to see the module in action.
✅ Two-way conversion between tickets and leads or opportunities
✅ Smart buttons to jump between linked records
✅ Downloadable PDF ticket reports
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