Aluminum Frame Failure and Impeccable Customer Service

This flight was catastrophic but the customer service I received from the company was top notch. This was my fault to be honest. I put the larger engine on the smaller aluminum frame it wasn't designed for and didn't realize there was an issue. The aluminum AC130 frame wasn't designed to handle the larger motor and the stresses it causes. The motor studs ripped completely from the frame on this Aluminum AC130 Frame. After discussing with others and the company, it turns out this frame isn't sturdy enough for the bigger NITRO 200 motor. Equipment: Air Conception Nitro 200 Ozone Spyder 26m Go pro Hero3 Go Pro Session 5 2013 Macbook Pro 13" 2013 iMac 21.5" w/Samsung SSD iPhone 8 CAD U37 USB Microphone Final Cut Pro X Audacity Canva App Yuneec Q500 4K Yaesu FTA 550 MUSIC: Together by Kazura    • Daloka - Together (Vlog No Copyright Music)