Automic Rolling Patching PART 3 | ServiceNow-Triggered Workflows

See how an existing Automic patching workflow can be adapted to run automatically from a ServiceNow change request—without rebuilding the underlying patching logic. In Part 3, we replace the static server list in an Automic VARA object with target servers selected in ServiceNow. Submitting a Normal change request passes the change number and server list through a ServiceNow MID Server to the Automic REST API. In this walkthrough: • Duplicate the existing outer patching workflow • Create a PromptSet to receive external input values • Add a dedicated PATCHING_QUEUE with execution controls • Convert the incoming server list into an array using AE Script • Replace the ForEach workflow’s VARA iteration source • Submit a ServiceNow change and observe the automatic execution • Reuse the existing individual-server patching workflow unchanged The result: ServiceNow supplies the targets, while Automic performs the controlled and auditable patching procedure. Watch the previous patching walkthrough:    • Rolling Server Patching with Automic PART ...   Demonstrated using Automic Automation v26 and a ServiceNow Personal Developer Instance. This is a demonstration environment. Production implementations should include approval checks, input validation, duplicate-trigger protection, and appropriate maintenance-window controls. #Automic #ServiceNow #WorkflowAutomation