From Data to Decisions: Optimising practice performance with Surgery Insights webinar

We are running a limited series of free, 45-minute webinars to introduce Surgery Insights. Built to help you manage practice demand whilst optimising patient access, Surgery Insights acts as a central hub for your operational data, merging your communication metrics with publicly available NHS data into a single, streamlined dashboard. Rather than guessing, this session will show you how to transform integrated data streams into actionable, visual insights to make confident, informed decisions for your practice. What you'll gain from the session: Master Integrated Data Streams: Explore how Surgery Insights combines telephony and digital assistant metrics from X-on Health and third-party suppliers with public NHS data. Monitor your operational ecosystem from a single, centralised view. Unlock Operational Intelligence: Learn how to use the month-by-month view to explore relationships between data sets, such as comparing inbound call volumes against online consultations, to perfectly match your workforce capacity with patient demand. Benchmark Against National Standards: Discover how to directly compare your surgery’s appointment volumes, DNA rates, and consultation trends against NHS national averages to easily identify and bridge performance gaps. Measure Digital Feature Adoption: Understand the true impact of your digital features. Learn how to quantify the estimated staff time gained back and the number of calls deflected by tracking the usage of tools like Surgery Assist, Omni Consultation, Surgery Intellect, and the NHS App.