AI is killing SaaS
Building Great Experiences
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AI is killing SaaS
55 просмотров · 7 мес. назад
Building Great Experiences
109 подписчиков
55 просмотров · 7 мес. назад
In this episode, Drew sits down with Brett House, founder and CEO of High Signals, and Rio, leader of advertising and ad tech at Cradera (OmniCom), to explore how AI is fundamentally reshaping go-to-market strategy, customer experience, and the future of software. The discussion covers GTM compression, synthetic data for buyer simulation, the agentic commerce debate, and what happens when AI agents start making buying decisions on our behalf. Drew shares how he built a custom CRM with Claude Code and cancelled HubSpot, and the three unpack why "English is the next coding language." Brett and Rio also host Signal & Noise, a podcast covering ad tech and martech trends.
Takeaways
1. GTM cycles are compressing from months to days thanks to AI-powered
decisioning.
2. Synthetic data and simulated focus groups can now test at scale faster than traditional methods.
3. Best product doesn't always win. Best marketing and founder-market fit wins.
4. Agentic commerce is coming, but the timeline is debated. Brett is skeptical, Rio is bullish.
5. AI agents will eventually make buying decisions based on ROI per token usage.
6. You can build a functional CRM with Claude Code and cancel your SaaS
subscriptions.
7. The concept of a "power user" is dying. AI-native software won't need 50 knobs and controls.
8. English is the next coding language. You don't need to write Python to build tools.
9. Leaders should delegate everything possible to AI first, then focus on decisions only they can make.
10. Think of go-to-market as an operating system, not just messaging. Align
product, marketing, sales, and customer success around one playbook.
Chapters
00:00 Teaser: I Cancelled HubSpot
00:01 Introduction to Brett House and Rio
01:22 Rio's Origin Story: Journalism to Ad Tech
05:04 Brett's Origin Story: Comp Lit Major to Founder
10:23 Trends in GTM, Ad Tech, and Martech
12:38 GTM Compression: From Months to Days
17:27 Synthetic Data is Actually Good Now
19:19 Best Product Doesn't Win, Best Marketing Wins
24:06 Agentic Commerce: Will AI Agents Buy for Us?
26:16 Brett Pushes Back on Agentic Commerce
29:21 Rio Disagrees: We'll Get Comfortable Over Time
30:18 I Cancelled HubSpot After Building a CRM with Claude Code
35:35 The Death of the Power User
40:33 My COO Agent Built a Dashboard Without Being Asked
42:53 English is the Next Coding Language
43:38 Brett's Advice: GTM as an Operating System
45:36 Rio's Advice: Delegate to AI First
49:11 Where to Find Brett and Rio
Connect with Brett & High Signals
/ bretthouse
https://www.highsignals.com
Connect with Rio
/ riolongacre
Signal & Noise Podcast
https://open.spotify.com/show/signaln...
https://podcasts.apple.com/us/podcast...
Tweet Referenced in This Episode
https://x.com/flynnjamm/status/202346...
Connect with Drew & StealthX
/ drewhburdick
https://stealthx.co/