Episode 343: The Practice Gap, Why Learning Programs Need Room to Fail

In this episode of the Brandon Hall Group™ Excellence at Work podcast, host David Wentworth, Managing Director of Learning and Talent at Brandon Hall Group™, talks with Luis Camacho, Director of Customer Success for North America at EdFlex, about why practice and failure rarely get built into corporate learning programs and what it actually takes to make it safe for employees to try a new skill before it counts. Camacho brings a customer-facing view of how organizations actually roll out skill practice at scale, from assessing where employees already stand to building the kind of AI role play that gets used more than once. Together with Wentworth, he digs into why the audience matters as much as the material, what separates useful feedback from a script, and what has to change for practice to prove itself in real business results.