Resolve Needs Attention Error Due to Returned Customer Payment | QuickBooks Online | Full Video
Shawn Brooks
0:00 / 0:00
Resolve Needs Attention Error Due to Returned Customer Payment | QuickBooks Online | Full Video
2 989 просмотров · 3 года назад
Shawn Brooks
23 подписчика
2 989 просмотров · 3 года назад
This video will show you how to to resolve the needs attention error on your invoice screen in QuickBooks Online due to a returned customer payment, how to identify this issue, some other reasons you may see the needs attention error on your invoice screen, and more...
I decided to show two resolutions which will have the same end result, but the first one is a manual process to cater to all (including those that do not use the banking feed feature). The second one which in my opinion is much quicker will be utilizing the banking feed.
The key thing to note is that as long as a returned payment is attached to an invoice you will see the needs attention error, and I'll tell you how to fix that.
I'll also add chapters since I know most of you using this will not have time to watch the full video, but all your support is appreciated. Thank you!
Check out my YouTube Channel for more videos like these: / @shawnb0614
Also there is a shortened version of the video here: • Resolve Needs Attention Error Due to Retur...
Shawn Brooks
Books with Brooks
Chapters
0:00 Intro
0:25 Different Needs Attention Errors
1:29 How to Identify a Returned Payment
2:25 Side Note
2:54 Transition into Manual Resolution
3:35 How to Resolve Manually (no Bank Feed)
5:25 Match Manual Transaction to Bank Feed
6:09 If Payment was never Deposited
6:24 How to Resolve via Bank Feed
8:13 Thank for Watching!