Why Human Connection Matters in the Age of AI

How can AI create more time for the human connections that help businesses grow? Derrick Kinney joined me on this episode of Get Ready Before Life Happens to talk about using technology to create more time for clients and customers and focusing that time on the problems they want help solving. While AI can make businesses more efficient, human connection helps people feel understood. While the conversation centers on financial advisors, the lessons apply to anyone who serves others: understand the problem, communicate simply, and become the person who truly gets them. Key takeaways Use AI to create more time for people. Ask clients and customers about their comfort level with AI. Lead with the problem you solve, not your products or services. Explain your value in clear, relatable language. Reflect on why your best clients chose to work with you. Be human. People connect with people who feel real. Tony’s Take: AI can provide information and improve efficiency. The opportunity for anyone serving clients or customers is to add context, understand what matters, and become a trusted voice who walks alongside them. Books: Good Money Revolution: How to Make More Money to Do More Good (Amazon) Master the Media to Attract Your Ideal Clients: A Personal Marketing System for Financial Professionals (Amazon) Bio: Derrick Kinney is changing how you feel about money. He believes money is not bad and good people should have more of it. Derrick is the author of the Wall Street Journal and USA TODAY national bestseller, Good Money Revolution.  After applying these proven principles with thousands of clients, Derrick sold his multimillion-dollar financial advisory business to teach these success principles to all financial advisors. As CEO of Success for Advisors, Derrick and his team teach independent financial advisors a 5-step marketing framework to build 7-figure businesses that impact the world. Known for making complex financial and business topics easy to understand, Derrick has been interviewed on CNBC, FOX News, CNN, FOX Business, Yahoo Finance!, PBS, Wall Street Journal, among others. As host of the top-rated Good Money podcast, he inspires business owners and entrepreneurs to make more money to do more good. His guests include Matthew McConaughey, Mel Robbins, Ed Mylett, Jon Gordon, Daymond John, and Sharon McMahon. Recently Derrick set a big goal to positively impact one-million teens by giving them money, business, and life skills that aren’t taught in schools. As a passion project, he founded SimpleTeenSuccess.com, a new online program for teens to become money and business smart, build trust with adults, and stand out for the best opportunities. 👉 Start Your Financial Readiness Plan: A free, practical plan that helps you create your in-case-of-emergency Financial First Aid Kit, organize what matters, and prepare before life happens. Start Your Free Financial Readiness Plan https://www.tonysteuer.com 👉 Support Get Ready. Become a Get Ready Insider and help keep the Financial Readiness Plan free, support the podcast, trusted resources, and consumer-first financial education. You’ll receive access to the Get Ready Library. Support Get Ready here. www.tonysteuer.com/support