Caring in the age of AI

Aaron Francis's talk from Resend Forward 2026 on "Caring in the age of AI" In the 1600s, a "sin eater" would eat a meal over a body to absorb the deceased's sins. Aaron Francis, VP of Marketing and Community at Laravel, says that's your job too: absorb your customers' pain so they don't have to. Connect with Aaron: https://aaronfrancis.com/ Aaron argues that every great product is someone consciously choosing to eat pain, and that in a world where anyone can clone an app in a weekend, care and craft are what set your product apart. Timestamps 0:00 Introduction 10:49 Every Great Product Eats Pain 13:19 Brother Lawrence 14:59 Quality Becomes Obvious 17:02 Do the Hardest Thing 20:13 Depth Compounds Into Breadth 22:20 Go Deep on Your Own Projects 24:07 Pursuit of Excellence