GAO Warns VA About AI in Disability Claims: What Veterans Should Know

A new Government Accountability Office (GAO) report warns that VA faces real risks as it turns to artificial intelligence (AI) to help decide veterans’ disability claims. Former Veterans Law Judge Brad Hennings explains how VA is using AI, the concerns GAO raised about transparency and data quality, and the steps GAO says VA should take. Learn what this means for your claim and appeal. Explore hundreds of free VA benefits guides and videos on our channel. Try our FREE CCK Law VA Claim Builder tool: https://cck-law.com/va-claim-builder/ Read more about CCK Law here: https://cck-law.com/we-work-for-every... Who We Are: Chisholm Chisholm & Kilpatrick (CCK Law) is a national veterans law firm dedicated to helping veterans and their families secure VA disability benefits. Since 1999, CCK Law has grown to include more VA-accredited advocates and attorneys than any other firm and represent over 36,000 veterans or their dependents before Veterans Affairs or the U.S. Court of Appeals for Veterans Claims. CCK Law attorneys have argued many of the most precedent-setting cases in veterans law, playing an indispensable role in clarifying the benefits of millions of veterans. The firm has published over 2,500 pages and 1,100 videos of free legal resources for veterans and their dependents. Feel free to ask questions, give us feedback, or request new veterans' law topics below! And don't forget to SUBSCRIBE so you won’t miss future videos. Visit our website at cck-law.com or call (888) 559-1385. 0:00 Introduction 0:19 GAO Testimony to Congress on VA's AI Use 0:34 VA's Disability Program by the Numbers 0:47 The PACT Act and VA's Modernization Push 1:00 How VA Is Currently Using AI 1:42 GAO's Top Concern: Lack of Transparency 2:09 The Data Quality Problem 2:44 VA's Tech Track Record and the Case for Human Review 2:58 GAO's Four-Pillar Framework for Responsible AI 3:15 Unfinished Recommendations Since 2021 3:33 Conclusion This information is not legal advice. This information is made available for educational purposes only and to provide general information and a general understanding of the law. This information is not a substitute for legal advice. By using this information, you understand that there is no attorney-client relationship created by you reading or using the information contained on this website or in this newsletter, article, or blog. Furthermore, as to case summaries, reports of past results, individual lawyer biographies, news posts and other information pertaining to past and present cases, these descriptions are meant only to provide information to the public about the activities and experience of our law firm. They are not intended as a guarantee that we will obtain the same or similar results in every case we undertake as the results in prior cases may be dependent on the facts in those cases and results obtained in other cases may differ if based upon different facts. Finally, we invite you to contact us and we welcome your calls, letters and electronic mail. Contacting us does not create an attorney-client relationship.