Why Corporate Spin Doesn’t Rebuild Trust

You can't PR your way out of broken trust. In the first full-length episode of We've Got Trust Issues, Relate co-founders Tom Keenan and Kristy McCann Flynn dig into what happens when companies try to spin their way out of a trust problem instead of confronting it head-on. From Meta's response to criticism around child safety to privacy, AI, personal data, and a younger generation that is increasingly skeptical of the technology it grew up with, Tom and Kristy explore why the old corporate playbook isn't working anymore. They also get into a bigger question: What does it actually take for companies to earn trust today? Their answer starts with radical transparency, radical empathy, and radical authenticity. We've Got Trust Issues is now a weekly podcast, available on YouTube, Spotify, and Apple Podcasts. Have a trust issue you want Tom and Kristy to tackle? Leave it in the comments or find us on LinkedIn.