Webinar: Fraud or Claim? Making Agentic AI Work for the Investigator in association with Shift

Fraud and SIU teams have access to more data than ever, but turning that information into meaningful insight takes time. Alerts can contain dozens of fields, flags and linked records, leaving investigators to piece together the story and gather further evidence before they can assess a case. Watch this webinar on demand to explore what agentic AI means in practice for fraud investigation. Discover how AI can support alert summarisation, triage and detection tuning, helping investigators work faster and more consistently while keeping human judgement firmly at the centre of decision-making. The webinar also examines where automation can add genuine value today, where human oversight remains essential, and how insurers can embrace these capabilities without handing over adjudication.