Infor CRM SLX V10 & 10.1: What Existing Customers Need to Know

Infor CRM SLX V10 is here, with 10.1 due in November 2026. But if you're already using SLX, which changes actually matter to you? Alan and Steve from Collier Pickard discuss what has changed in Infor CRM SLX, what is coming in 10.1, and what existing customers should be thinking about now. Rather than working through the release notes feature by feature, they look at the practical impact for businesses already running SLX, particularly customers using on-prem environments. We cover: • Where Infor CRM SLX is today • What's changing in workflows and automation • New email capabilities and where full marketing automation still fits • Infor CRM SLX on-prem versus cloud • Whether on-prem customers are being left behind • What multi-tenancy could mean for SLX customers • Why multi-tenancy isn't something most customers need to act on today • Security, supported versions and Cyber Essentials considerations • Whether upgrading to V10 or 10.1 makes sense for your business • What needs to be checked before an SLX upgrade • Why testing, integrations and customisations make every upgrade different If you're running Infor CRM SLX, formerly Saleslogix, you don't need to upgrade simply because a new version has been released. The important questions are what version you're running today, what infrastructure and customisations you have, what newer functionality would actually benefit your business, and what needs testing before anything changes. Collier Pickard supports existing Infor CRM SLX environments, including businesses looking to upgrade, review their current setup, move between on-prem and cloud, or work with a new Infor CRM partner. Find out more about our Infor CRM SLX services: collierpickard.co.uk/infor/