The PI Playbook Season 1: 13 Personal Injury Lawyers on What Actually Works

Thirteen personal injury lawyers sat down with The PI Playbook in Season 1. This recap pulls the one moment from each conversation that stuck with us most. It opens with Drew Bivona describing the month ChatGPT sent his firm two cases. From there: a former adjuster on what adjusters hate, building exposure the ethical way, why the story beats the medicine in front of a jury, why "it's hard to hate close up," and why answering your phone is still the best differentiator a firm has. Along the way, three lawyers talk about AI from very different angles: clients finding firms through it, a texting platform that got it badly wrong, and why today's AI is the worst it will ever be. Chapters: 0:00 Cold open: Drew Bivona on getting cases from ChatGPT 0:15 Show intro 0:56 Daniel Buttafuoco, Buttafuoco & Associates: one word, love 1:33 D. Robin Gouveia, d'Oliveira & Associates: what adjusters hate 2:21 Elliot Singer, Conduit Law: building exposure ethically 3:12 Sean O'Neill, Stalwart Law Group: the story beats the medicine 3:57 Erik Heninger, Heninger Garrison Davis: it's hard to hate close up 4:38 Paemon Aramjoo, Aramjoo Law Firm: you answered your phone 5:33 Philip Hearn, Hearn Law Firm: answer the damn phone 6:19 Drew Bivona, Bivona Law: finding your own lane 7:17 Ben Price, Jarrett & Price: the call that sent a chill down his spine 8:09 Michelle Cote, Ravosa Law Offices: clients are finding firms through AI 8:35 Kurt London, London & Harker: when AI texts the wrong client 8:59 Josh Schmerling, Zirkin & Schmerling: the worst AI will ever be 9:31 Davey Jones, Jones Law Partners: the best compliment a lawyer can get Every full episode is on this channel, and more episodes are on the way. The PI Playbook is hosted by Adam Brillhart, where he gets inside the huddle with successful personal injury lawyers about their winning strategies in the courtroom and in their business. More at https://thepiplaybook.com If you are a personal injury lawyer with a story to tell, the invite is open. Find out how your firm shows up to AI chatbots at firstmindai.com