4 NASCES 23 сентября. Пример внедрения ИИ в цепочку поставок: гуманизация. NestleUSA 1150a 1225p

AI doesn't create value on its own. Better decisions do. In this NASCES case study, Nestlé USA Vice President of Business Supply Chain & Planning Lindsey Weller shares how the company is moving beyond AI experimentation to build a human-centered supply chain strategy that improves service, recovers revenue, reduces waste, and delivers measurable business outcomes. While many organizations have invested in data platforms and AI pilots, turning those capabilities into faster, more effective decisions remains a challenge. Weller explores how Nestlé USA is connecting data, artificial intelligence, and people across supply chain planning, fulfillment, and customer operations to reduce decision friction and create a more responsive operating model. The session highlights real-world applications of AI-powered supply chain transformation, including Distributed Order Management, Planning Command Centers, and customer connectivity solutions. These initiatives demonstrate how decision-centric technology can help teams identify opportunities, respond to changing conditions, improve customer service, and unlock millions in business value. Weller also emphasizes the human side of AI adoption, explaining why workforce capability building, change management, and organizational engagement are just as important as the technology itself. By focusing on training people rather than simply developing algorithms, Nestlé USA is creating an approach to AI that puts better decisions and business outcomes at the center of supply chain innovation. Key topics include: Moving beyond AI pilots to measurable supply chain business outcomes Building human-centered AI strategies and decision-centric command centers Connecting data, planning, fulfillment, and customer operations Improving service, recovering revenue, and reducing waste through AI Driving AI adoption through workforce training and change management About NASCES: The North American Supply Chain Executive Summit (NASCES) is a premier gathering of industry leaders, supply chain executives, and experts dedicated to exploring innovative strategies, emerging trends, and best practices in the evolving world of supply chain management. Through curated discussions and expert-led sessions, the summit brings together senior supply chain leaders to exchange insights, tackle complex challenges, and drive innovation, resilience, and operational excellence across global supply chains. Learn more at https://www.executiveplatforms.com/na...