The AI mistakes that can put your accreditation at risk — and the safeguards every broker needs

Your cyber insurance won't save you from a phishing link. Neither will an ISO 27001 certificate. So what will? In this episode of Broker Bulletin, Mel Cooney sits down with LMG's Group Chief Risk Officer Luke Jarmaine to unpack the real risks brokers are facing as AI adoption accelerates across the network, and what to actually do about it. In this episode, you'll hear: • How not to lose an  accreditation over an AI note-taking tool • The truth about what cyber insurance does and doesn't cover • The phishing scam that compromised broker emails nationally  Like this episode? Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? (https://lmg.broker/) Show notes: 00:49 – The current appetite for AI across the broker network 01:13 – The core risks: data protection and human-led credit advice 02:42 – The AI note-taking mistake that cost a broker their accreditation 04:34 – Why cyber insurance isn't the safety net you think it is 05:32 – The phishing scam that compromised broker emails nationally 06:56 – A practical checklist for choosing and using AI tools safely 08:08 – What "frontier AI" means and why it's changing the threat landscape 12:49 – Luke's top 3 things brokers should do today to stay protected See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.