CISA Domain 2 - Section 2.21: IT Balanced Scorecard (BSC)

Governance and Management of IT lesson - Section 2.21: IT Balanced Scorecard (BSC). Pairs with the CISA study notes (D2 notes p.11). Original teaching: slides and narration are our own, informed by Prabh Nair's "Coffee with Prab" CISA domain review series (Domain 2 video), reorganized for absolute beginners. Part of the private CISA Domain 2 lesson series on The BakBak Lab.