Salesforce Experience Cloud Consultant Exam 2026 (Part 2/5): Basics, Templates & Personalisation

This video is Part 2 of the Experience Cloud Consultant Certification Prep Series and focuses on the core fundamentals required for both the exam and real‑world Experience Cloud implementations. I initially planned a four-part series, but due to the depth and length of the content, I've extended it to five parts to provide more comprehensive and manageable coverage. This video will cover 1. Experience Cloud fundamentals and common use cases 2. Key personas and external user types 3. Creating external users 4. Building an Experience Cloud site 5. Selecting the appropriate templates and themes 6. Packaging, exporting, and importing templates 7. Using Lightning Bolts to accelerate development 8. Customising Experience Cloud sites 9, Configuring search 10. Implementing Salesforce CMS 11. Setting up Knowledge articles #salesforce #experiencecloud #salesforcecertification ⏱️⏱️ VIDEO CHAPTERS ⏱️⏱️ 0:00 Introduction 1:01 Experience Cloud Basics (8%) 1:40 Topic 1 - Illustrate the reasons for creating or utilizing an Experience for a specific use case 9:22 Topic 2 - Identify most common personas for Experience Cloud. 12:27 Topic 3 - Assess the common types of external accounts and how they are used in an Experience 19:11 Topic 4 - Apply features and functions of Workspaces for building an Experience 30:00 Templates and Themes (10%) 30:44 Topic 2 - Given a scenario, identify the right Template for the Experience 37:39 Topic 1 - Given a scenario, select the appropriate theme for an Experience 43:10 Topic 3 - Apply packaging, exporting, and importing a template 47:01 Topic 4 - Assess the use of lightning bolts in Experiences 50:31 Branding, Personalization and Content (15%) 51:14 Topic 1 - Modify an experience within the Experience Builder 1:02:03 Topic 2 - Explain the capabilities of Search within an Experience 1:13:46 Topic 3 - Implement Salesforce CMS content into an Experience. 1:39:57 Topic 4 - Given a scenario, make articles visible or accessible in an Experience. 2:19:17 What's Next 🔗 🔗 Useful Links 🔗 🔗 Please take a look at the pinned comment below. Due to the description wording limit, this information had to be added to the comments. ☁️☁️ Experience Cloud Consultant Exam Preparation Series ☁️☁️ Experience Cloud Exam Preparation Series-    • Salesforce Experience Cloud Consultant Exa...   🏛️🏢 PSS Exam Preparation Series 🏛️🏢 Public Sector Solutions Exam Preparation Series-    • Salesforce Public Sector Solutions Exam Pr...   🧩📚 OmniStudio Series 📚🧩 OmniStudio Beginner Series (In Progress) -    • Salesforce Omnistudio Master Class 2025 (I...   ✏️💡 Exam Preparation ✏️ OmniStudio Consultant Exam Preparation -    • Salesforce Omnistudio Consultant Exam 2025...