Using fleet tech and PM compliance data to create measurable ROI

Thirty percent of inspected vehicles fail in some way. John Davis, Head of Delivery, Fleet Maintenance, with AMCS, explains how to turn that risk into measurable return on investment (ROI). He shows how preventive maintenance (PM) compliance data drives the results. He brings 21 years with AMCS and Dossier, plus 19 years in mass transit. Megan Billingsley moderates. You'll leave knowing how to better measure compliance, contain costs, and prove work got done. Key takeaways: Unplanned work costs up to four times more. A long-used industry figure puts an unplanned breakdown at up to four times the cost of planned work. Overtime, route disruption, and customer refunds drive that gap. Find your baseline first. Load your own PM schedules to learn your true compliance rate. One customer with 90 facilities raised PM compliance from 40% to 60% in nine months. Reaching 90% or 95% can take a couple of years. Expect costs to level off before they fall. Spend can rise at first because you finally do work you were skipping. The payoff is cost avoidance over time, tracked with a 12-month rolling trend. Reward compliance and lock down the data. Rewards tend to work better than penalties for PM compliance. Choose a system where nobody can change PM history after the fact. Let telematics feed your PM program. Telematics brings in meter readings, electronic driver vehicle inspection reports (DVIRs), and diagnostic trouble codes. That removes manual re-keying and lets you tailor PM due dates to actual usage. Skip around to different parts of the webinar: 00:06 - Intro to Fleet Tech and Compliance 02:11 - The Evolution of Compliance and Fleet Management 6:11 - Understanding the Costs of Non-Compliance 9:48 - The ROI of Proactive Compliance Strategies 15:14 - Extending Vehicle Lifespan Through Preventive Maintenance 24:53 - The Role of Data in Compliance and Cost Reduction 36:07 - Building Customer Trust Through Strong Compliance 39:58 - Choosing the Right Technology Partner for Compliance 42:54 - Transitioning to Proactive Performance 44:27 - Leveraging Customer Feedback for Innovation 45:46 - The Importance of Security in Fleet Management Systems 49:43 - Integrating Fleet Data for Better Insights 52:55 - Ensuring Consistent PM Compliance Across Locations Frequently asked questions How much can preventive maintenance extend fleet lifespan? Proactive preventive maintenance can extend fleet lifespan by up to 50%, according to fleet financials data. It also affects resale value. How much more does an unplanned breakdown cost than planned maintenance? An unplanned breakdown can cost up to four times as much as planned work. Route disruption, driver and mechanic overtime, and customer refunds all add to the bill. How do you keep PM compliance consistent across multiple locations? Set a PM cycle that fits each location's operating environment. The same truck may need a different cycle in Minnesota than in Houston. Use telematics for accurate meter readings, measure PM compliance, and reward the people who hit it. How can you combine maintenance logs, telematics, and fuel data in one place? Integrate telematics, which brings in meter readings, electronic DVIRs, and diagnostic trouble codes. Fuel imports can also supply meter readings, but telematics is the most precise source.