Fixed Ops Roundtable: The Service Drive Revenue Gap on Tires | Jamie Anderson & Scott Williams

On this episode of Fixed Ops Roundtable, hosts Ted Ings and Sarah Vantine sit down with Tractable's Jamie Anderson and Scott Williams to unpack one of the service drive's biggest blind spots: the revenue that walks out the door because damage or maintenance needs never get flagged. Jamie opens with the industry's biggest service-drive challenges and why consistency in the vehicle walk-around is still so hard to get right. Scott then breaks down how LumaScanner turns tire wear and alignment issues into a color-coded, evidence-backed conversation instead of a "trust me" upsell, and how dealerships pull up scan history in seconds to resolve customer disputes on the spot. They close with where dealerships are seeing the fastest ROI, why Tractable stands apart from other players in the space, and where vehicle inspection is headed over the next five years — because the clipboard-and-pen era is already fading. Learn more → lumascanner.com #FixedOpsRoundtable #FixedOps #LumaScanner #ServiceDrive #TireSales #DealershipTech #AutomotiveAI #Tractable