AI That Pays Back: Microsoft Copilot for SMEs | Ask Me Anything

How many AI tools is your business paying for? And how much time does your team still spend writing up meetings and fixing document formatting? In this Ask Me Anything session, Joe Bertnick (Director, Managed Services and Solutions) and Michael Trieu (Senior Solutions Architect) look at where Microsoft Copilot gives growing UK businesses a real return, focusing on three costs: overlapping AI subscriptions, meeting admin, and document rework. Joe also builds a branding skill live in Copilot, a reusable set of instructions that applies your logo, colours and tone of voice to any document. What we cover: Shadow AI: why teams end up paying for the same capability twice, and what Copilot can already cover The cost comparison: upgrading your Microsoft 365 plan versus adding a separate AI subscription Facilitator: using Copilot to capture notes, decisions and actions during meetings Building and sharing a branding skill across your team Setting Copilot consumption budgets before the 1 December default kicks in Your questions answered: replacing other AI tools, data safety, recording meetings and sharing skills Backbone helps growing UK businesses use AI and Microsoft Copilot to drive measurable business results. One process at a time. Want to talk through how your team uses Copilot? Book a one-to-one session: simplybackbone.co.uk/contact