How Sudhan Gold Loans Went Paperless Across 350 Branches with Leegality | Case Study

How does a gold lender running 350 branches across 8 states get rid of paper entirely? Swapnil Ghan, Co-founder of Sudhan Gold Loans, walks through how Sudhan moved gold loan documentation to Aadhaar eSign and biometric authentication with Leegality — and what changed on the ground. Sudhan Gold Loans powers gold loans for credit cooperative societies in tier 3 and tier 4 India, where a gold loan is often a borrower's last resort. Every loan form needed 9–10 signatures per customer, revenue stamps, physical filing, and audit teams In this conversation, Swapnil covers: 1. Why Sudhan shortlisted Leegality over other eSign vendors 2. What was the signing workflow and the overall experience with Leegality 3. The eSign type chosen to ensure minimum TAT but compliant eSigning 4. Maintaining RBI-grade standards for gold lending 5. Overall experience of going digital for gold lending and its impact on Sudhan Gold Loans Chapters 0:00 Would you recommend Leegality? 0:36 About Sudhan Gold Loans 1:43 The physical paperwork problem 3:09 Going paperless with Leegality 5:20 Adoption technique 6:58 Compliance and trust 8:13 eSign type and disbursement flow at Sudhan 9:53 Tamper-proof eSign validity 10:53 Legal opinion on digital signatures 11:21 Sudhan’s experience with Leegality 📄 Read the full Sudhan Gold Loans case study: https://www.leegality.com/case-studie... 🔗 See how Leegality works for gold loans: https://www.leegality.com/gold-loan?u... #GoldLoan #eSign #Leegality