MSPs: hire a sales admin before a salesperson

Your first salesperson won't fail because you hired the wrong person. They'll fail because your sales process lives in your head. Find Tracie's Podcast, Free Maturity Audit + more here: https://www.scalablemsp.co.uk/october... Hiring in the pub. No service catalogue. A PSA with no sales structure. Darren shows what to set up before your first sales hire, so they can actually succeed. You'll learn: 🎯 Whether you need a closer, a hunter or a sales admin 💷 Why MSPs under £3m should hire a sales admin first 🧱 What your service catalogue, CRM and PSA need before day one 📊 The sales numbers and dashboards to track from the start 🗓️ A 30-60-90 day onboarding plan for your new hire 🔍 The 10-minute audit that stopped an expensive hire Chapters 00:00 Why your first salesperson fails 00:50 Your sales process lives in your head 02:10 Closer, hunter or sales admin? 04:00 Under £3m? Hire a sales admin first 05:00 The sales systems you need 06:30 Your first 90 days 09:10 What to set up before you hire 10:40 Real example: the hire that wasn't ready 12:00 Building a service catalogue for sales 13:45 CRM and lead scoring 15:05 Opportunity data points and lost deals 17:05 Template-driven quotes (CPQ) 17:50 Sales dashboards: team, manager, individual 19:15 Budget, role profile and onboarding 21:05 Hiring for behaviour, not just experience 22:05 Execute: onboarding and role plays 23:25 Get your free PSA Maturity Audit #Scale #MSP #MSPSales #PSA