How to have effective confident critical conversations

If you put off having those conversations that you’d rather not have, then this session is for you! Join Sue Jones, Director for Social Care for this masterclass to find out: How to prepare for those conversations including communication, evidence & perspectives Top tips to help you confidently deal with the unexpected. What actions / next steps you should take and how to evidence what you do This event is part of our new 'How To' series of workshops for 2024. Members can earn 2 HPL points by attending/watching this workshop towards Personal Development - Me, Myself and I and Leadership Excellence. HPL Dashboard – IHSCM (ihm.org.uk) #leadershipdevelopment #healthcaremanagement #socialcare #highperformanceleadership #leadershipexcellence #ihscm