Leaving no one behind in the digital economy, Digital Tipping in South Africa.

In this webinar, we explore South Africa’s evolving tipping landscape, drawing on the latest FinScope data and lessons from two digital tipping pilot projects. The discussion highlights the opportunities, challenges and practical considerations for making digital tipping work for service and informal workers. A key takeaway is that successful digital tipping solutions cannot rely solely on technology. Awareness, trust, user experience and collaboration across the payments ecosystem all play an important role in supporting adoption and ensuring that workers can continue receiving tips in the digital economy. Watch the recording for insights into digital tipping trends, lessons from the pilots and what is needed to build more inclusive payment systems for South Africa’s workers. Speakers and panellists Welcome: Phumelele Ngubo, FinMark Trust Opening remarks: Brendan Pearce, CEO, FinMark Trust Presentation: Nqobile Blose, FinMark Trust Panel facilitator: Mavis Matlhawana, South African Reserve Bank Panellists: • Donald Paterson, Tip4Change • Kimlynn Temple, Tipped • Kagisho Dichabe, FinTech Association of South Africa • Sindiswa Tshabalala, PayInc Topics covered: • South Africa’s tipping landscape • Insights from digital tipping pilots • Consumer behaviour and cash usage • Payments ecosystem collaboration • Future opportunities for digital payments