What Top Performing HME Providers Measure—and How to Improve Resupply Results

HME providers know resupply is critical to both patient outcomes and business performance, but understanding what actually drives success isn’t always clear. In this session, industry experts break down the key metrics and performance drivers top-performing providers are focusing on today—from patient engagement strategies like text consent and electronic ordering to operational indicators like lifetime patient value and annualized item rates. Watch for a practical, data-informed discussion designed to help you evaluate your current performance, identify gaps, and take action—without getting lost in overwhelming data.