Freight Brokerage Explained: What a Good 3PL Should Actually Do

What does a freight broker actually do—and why does it matter who you trust with your shipments? In this conversation, All EN Logistics founder Kevin Menkedick breaks down the role of a third-party logistics (3PL) provider, what businesses should expect from a freight broker, and why communication, transparency, and accountability matter just as much as getting a load from Point A to Point B. With more than 20 years of experience in transportation and logistics, Kevin shares why he founded All EN Logistics and how the company approaches freight differently: fair pricing, carefully vetted carriers, proactive problem-solving, live shipment visibility, and a real person available when customers need help. We cover: • What a 3PL freight broker does • Why freight transportation keeps nearly every industry moving • Full truckload, refrigerated, flatbed, oversized, box truck, and LTL shipping • How All EN helps customers choose the most cost-effective shipping option • 24/7 shipment tracking and direct human communication • Carrier and driver vetting through Highway • Protecting shipments from cargo theft and double-brokering • Why the cheapest freight rate isn't always the best value • The advantages of working with an established carrier network • How a good broker solves problems before they become your problem At All EN Logistics, the goal isn't a one-time shipment. It's to become an extension of your team and build a logistics partnership based on *clear communication, reliable service, and trust.* 📞 *859-838-1708* 🌐 *allenlogistics.us* *Chapters* 00:00 – What is a 3PL freight broker? 01:11 – The role of trucking and logistics in everyday life 03:22 – Kevin Menkedick's 20+ years in logistics 05:16 – Why Kevin founded All EN Logistics 06:24 – Freight services and choosing the right equipment 08:21 – Transparency, tracking, and real human support 11:21 – Carrier vetting, cargo theft, and Highway 14:59 – Fair pricing vs. simply being the cheapest 19:20 – The value of a freight broker's carrier network 21:05 – Proactive problem-solving in logistics 24:12 – How to connect with All EN Logistics #AllENLogistics #FreightBroker #3PL #Logistics #FreightTransportation