Dynamics 365 Customer Service Demo

This demo gives you an inside look at Microsoft Dynamics 365 Customer Service from the perspective of a day in the life of a customer service rep. See how you can: Use Power BI-embedded dashboards to get a snapshot of your tasks Harness AI Copilot to communicate with your team and customers Manage cases and streamline data entry and routing Improve quality of resolved cases with a knowledge article database Improve customer relationships with overall account management Bonus: Pricing can be found at www.dynamics.microsoft.com/en-us/customer-service/pricing To get started with this Microsoft module, contact us at info@boyerassoc.com.