KONE Traction Elevator at The Link Sunway Pyramid in Subang Jaya

There is a KONE Traction Elevator at The Link Sunway Pyramid Mall connecting to Sunway Resort Hotel in Subang Jaya, Selangor. But 1F is locked, there are only 6 floors to ride up or down. Model: KONE Type: Traction Persons: 20 Floors: Ninth Floor (9) Tenth Floor (10) Eleventh Floor (11) Twelfth Floor (12) Ground (G) (Lobby) First Floor (1F) Second Floor (2F)