117. The One Thing You Should Never Do When You’re Stressed

In a world that urges us to speak up and defend every opinion, knowing when to pause can be one of the most valuable communication skills we have. In this episode of Speak & Get What You Want, Chad Kerby and Francis Jones explore why stressful moments make us want to prove we’re right—and how that urge can damage a conversation or a relationship. Through stories from marriage, family, friendships, and work, they discuss what happens when we speak before we’ve had time to think. They share how to recognize when a conversation is getting heated, explain that you need a break, and return when both people are ready to listen. They also talk about assuming positive intent: remembering that the other person may feel just as strongly as you do. You don’t have to win every argument to make your voice count. Sometimes the best choice is to listen, let a small disagreement go, or wait until you can say what matters without adding to the conflict.