Why Your Difficult Conversations Keep Going Nowhere

Having the same difficult conversation with someone again and again? Before you search for firmer words, check what the conversation actually needs to be about. A late report might point to a slipping standard, a missed commitment or uncertainty about who owns the outcome. Each possibility needs a different conversation. In this video, I work through one familiar workplace example using three chapters from High-Fidelity Leadership: The Standard Slip, The Broken Promise and The Ghost. You’ll hear practical opening questions and a simple way to separate what you’ve observed from what you’re assuming. Explore the book and get the free companion guide: https://barrymarshallgraham.com/book/... 00:00 The conversation that keeps happening 01:24 The report that didn’t arrive 02:31 The Standard Slip: quality and expectations 03:53 The Broken Promise: commitments and early warning 05:30 The Ghost: ownership and authority 07:34 Three questions before you speak 08:23 The free companion guide I’m Barry Marshall-Graham, an executive coach, leadership adviser and author of High-Fidelity Leadership. I draw on more than 25 years in technology leadership to help leaders have the conversations they keep putting off. High-Fidelity Leadership: Stop the Rot, Silence the Noise, and Master the 10 Conversations that Really Matter. #Leadership #DifficultConversations #HighFidelityLeadership