2026 - Joel Keene - Modernizing Healthcare Communication: Technology Shifts with Microsoft Teams

Healthcare transformation isn’t just about technology—it’s about results. Many healthcare organizations are now faced with the next steps in their technology journey as the delivery of cloud-first services have become sustainably reliable at the same time these organizations are looking to refresh their technology stacks. This session explores key innovations: advanced compliance controls for HIPAA, role-based collaboration tools for clinicians and frontline workers, Teams Rooms and certified devices for clinical environments, and Zero Trust security for BYOD and managed devices. We’ll also highlight how Teams Phone simplifies voice workflows for care teams and how Teams Premium enhances virtual visits with advanced meeting security, custom branding, and AI-powered insights. Learn how these changes deliver measurable outcomes for every stakeholder.