Customer Asset Buy Back

Learn how to complete a Buy-Back from the Machine List screen, remove a customer asset from a contract, update equipment records, and accurately review the transaction history. Ideal for CO3 Nucleus users managing contract changes and customer assets efficiently. 00:00 Introduction to Customer Asset Buy‑Back Process 00:08 Understanding Assets Linked to Active Contracts 00:21 Buy‑Back for Customer Assets Without Contracts 00:28 Removing a Customer Asset from a Contract 00:35 Accessing the Contract Listing Screen 00:43 Editing the Contract to Remove an Asset 00:56 Deleting the Customer Asset from the Contract 01:14 Saving and Releasing the Updated Contract 01:21 Approving the Contract After Asset Removal 01:39 Asset Moved to Customer Asset Warehouse 01:42 Navigating to the Asset Listing for Buy‑Back 01:48 Filtering Client Machines by Site 02:03 Initiating the Customer Asset Buy‑Back 02:08 Creating the Buy‑Back Work Order 02:22 Entering the Buy‑Back Price 02:37 Buy‑Back Process Completed 02:40 Viewing the Asset as Serialised Stock 02:46 Automatic Procurement and Invoice Handling 02:56 Approving the Supplier Buy‑Back Invoice 03:15 Viewing Asset Work Order History 03:32 Reviewing Asset Transaction and Movement History 03:59 Conclusion – Better Decisions with CO3 Nucleus