Client Meetings in English — What to Say to Sound Calm and Prepared | Business English Podcast

A client meeting isn't really about the slides — the client is quietly deciding one thing the whole time: can I trust these people to handle my problem? In this episode, Alex and Emily walk you through four real client meetings — a kickoff, a working session that goes off the rails, a tense moment when the client pushes back on price, and a clean wrap-up — and pull out the exact phrases as they come up. You'll learn how to open and set the agenda together, how to find the client's real goal, how to steer a meeting that's wandering (“let's put a pin in that,” “in the interest of time”), how to handle pushback without getting defensive (“that's a fair question,” “here's my honest take”), what to say when you don't know the answer, and how to close with clear action items and a recap email. Real sentences for anyone in sales, consulting, agencies, or freelancing. Perfect for B1–B2 learners. This video helps you practice: • client meetings in English • how to run a client meeting in English • how to open a client meeting • how to set an agenda in English • how to handle client pushback in English • what to say when a client says it's too expensive • how to keep a meeting on track in English • how to close a meeting with next steps • business English for client meetings • English phrases for meetings with clients ⏱ Chapters 0:00 Intro — sound calm and prepared 1:44 How to open a client meeting & set the agenda 6:08 How to run discovery & keep the meeting on track 10:22 How to handle a tough question or pushback 15:57 How to close with clear next steps 20:16 Recap & your challenge Key phrases client meetings in English, how to run a client meeting, set the agenda, what would make this a win, put a pin in it, in the interest of time, take that offline, let me play that back, that's a fair question, what's behind that, I don't want to give you a yes I can't stand behind, here's my honest take, push back gently, align on next steps, action items, loop in, recap email, business English, ESL, English for work Hashtags #BusinessEnglish #EnglishForWork #LearnEnglish #ClientMeetings #Meetings #EnglishConversation #EnglishSpeaking #ESL #EnglishPhrases #SpeakEnglish #EnglishForBusiness #EnglishLearners #CareerEnglish #EnglishAtWork #ESLlearning