Joint Problem Solving Service: From Conflict to Resolution | ISD Podcast Episode 3

What happens when tensions between mines, communities and other stakeholders are identified early, before they become entrenched conflict? In Episode 3 of the ISD Podcast, we are joined by Advocate Arnause Rabatome Mohlala and Advocate Lehutjo Mello for a discussion on the Joint Problem Solving Service and the role that neutrality, early engagement and structured dialogue can play in resolving difficult stakeholder challenges. Drawing on their experience, the conversation explores why conflict is often easier to address before positions harden, why neutral facilitation matters, and how credible engagement can help parties move from mistrust toward practical solutions. For the Institute for Social Dialogue, neutrality is central to this work. It creates the trusted space needed for stakeholders to speak openly, identify risks, clarify concerns and work toward outcomes that are practical, accountable and capable of being sustained. The Joint Problem Solving Service is a neutral, structured process that helps mines, mining-affected communities, government, municipalities and other stakeholders move from fragmented engagement and unresolved tension toward dialogue, accountability and practical problem solving. Watch the full conversation with Advocate Arnause Rabatome Mohlala and Advocate Lehutjo Mello to hear their perspectives and experience of navigating complex stakeholder relationships. If your organisation or community is facing unresolved stakeholder tension, engage ISD about how the Joint Problem Solving Service can support a credible path forward. Institute for Social Dialogue Building Trust Between Mines & Communities. Learn more: https://www.isd.org.za/ #InstituteForSocialDialogue #JointProblemSolvingService #ISDPodcast #SocialDialogue #MiningCommunities #StakeholderEngagement #ConflictResolution #MiningSouthAfrica