Communicate Using the Action Element | Data and Actions in Flows | Trailhead / Salesforce
Umesh Lad
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Communicate Using the Action Element | Data and Actions in Flows | Trailhead / Salesforce
1 681 просмотр · 1 г. назад
Umesh Lad
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1 681 просмотр · 1 г. назад
Communicate Using the Action Element | Data and Actions in Flows | Trailhead / Salesforce
first create a public group named : Lead Routing
*Update the Start element to allow the flow to support Actions:
Optimize the Flow for: Actions and Related Records
Create an email alert:
Description: Send Matching Account to Lead Routing
Unique Name: Send_Matching_Account_to_Lead_Routing
Object: Lead
Email Template: Select any email template
Recipient Type: Public Groups
Selected Recipients: Group: Lead Routing
*In the Check New Lead for Matching Account flow, create a text template resource:
API Name: ChatterMessage
Change View as Rich Text to View as Plain Text
In the body, at-mention the matching account’s owner using the Look_for_Matching_Account record variable
*After the Update Matching Account element, add an Action element:
Action: Post to Chatter
Label: Chatter Post to Account Owner
API Name: Chatter_Post_to_Account_Owner
Message: the ChatterMessage text template
Target Name or ID: the ID of the lead that triggered the flow
*After the Chatter Post to Account Owner element, add another Action element:
Action: Send Matching Account to Lead Routing
Label: Email Lead Routing
API Name: Email_Lead_Routing
Record ID: the ID of the triggering record
Save the flow
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Disclaimer -
This Video for education purposes