Creating Value in High Stakes Customer Relationships with Mark Davies

In this episode of the High Stakes Customer Podcast, Adrian Davis welcomes Mark Davies, Managing Director of Value Matters and Chair of the Association for Key Account Management. Their conversation explores what it takes to move beyond traditional account management toward value based customer management, strategic alignment, and measurable customer impact. Mark also shares timely perspective on how AI can help organizations better understand customers, develop stronger value propositions, and strengthen the relationships that matter most. #HighStakesCustomer, #StrategicAccountManagement, #CustomerValue, #KeyAccountManagement, #AdrianDavis