ISO/IEC 17025 Beyond Compliance: The Hidden Drivers of Laboratory Credibility

Accreditation to ISO/IEC 17025:2017 is often viewed as the ultimate demonstration of laboratory competence. Yet many laboratories that achieve compliance still struggle with customer confidence, technical consistency, data reliability, and operational credibility. This insightful 45-minute webinar explores the critical factors that truly determine laboratory credibility beyond simply meeting standard requirements. The session will examine the technical, operational, and cultural drivers that influence trust in laboratory results. Participants will also discuss common misconceptions surrounding ISO/IEC 17025 implementation, recurring weaknesses observed during assessments, and the growing challenges associated with digitalization, remote assessments, and emerging technologies. Why compliance alone is not enough What truly builds laboratory credibility Hidden technical and operational risks Competence and technical integrity Method verification and validation Measurement uncertainty and traceability Data integrity and digital risks Lessons from assessments and real-world failures Future challenges for laboratories Choosing your accreditation body Designed for laboratory managers, quality managers, technical personnel, assessors, consultants, regulators, and accreditation professionals, this webinar provides practical insights into how laboratories can strengthen confidence in their results and move from simple compliance to recognized technical excellence. Presented By: Dr. George Anastasopoulos Technical and International Business Development Manager of PJLA