E051 Rethinking Time in Professional Services: How AI Is Transforming Knowledge Work

Hello, Legal Helm listeners. Today’s episode features a conversation at the intersection of artificial intelligence, professional services, and the future of knowledge work. For this episode, we’re pleased to welcome Kourosh “KZ” Zamani, co-founder of Laurel, an AI platform helping professional services firms rethink one of the most fundamental aspects of their business: time itself. Laurel applies AI to automatically capture and understand work activity across devices and applications, helping firms improve profitability, client delivery, and operational insight. Prior to founding Laurel, Kourosh worked in investment management and strategic business development, where he developed a strong focus on operational efficiency, business growth, and the evolving dynamics of professional services. In this episode, we explore how AI is reshaping knowledge work, from how work gets done to how it is measured, valued, and monetized, and what these changes mean for the future of professional services organizations. Stay tuned for a thoughtful and insightful conversation on innovation, AI adoption, and the evolving relationship between technology and professional work. Bim Dave is Helm360’s CEO. With 20+ years in the legal industry, his keen understanding of how law firms and lawyers use technology has propelled Helm360 to the industry’s forefront. A technical expert with a penchant for developing solutions that improve business systems and user experience, Bim has a knack for bringing high quality IT architects and developers together to create innovative, useable solutions to the legal arena.   Today’s Guest Kourosh Zamanizadeh is Co-Founder of Laurel, a venture-backed technology company applying AI to how professional services firms capture and understand time. Laurel’s platform automatically captures work activity across devices and applications, reducing reliance on manual time entry while giving firms a clearer view into how time drives revenue, profitability, and client outcomes. The company serves leading law, accounting, and consulting firms globally and has raised over $150 million in funding.