How Hardscape Contractors Save Labor and Close More Jobs | Built to Last Day 2

Most contractors don’t need their crews to work harder. They need better systems in the field and better listening in the sales process. This is the Day 2 replay from the Built to Last Contractor Challenge. Phil Bahler of Pave Tool kicks things off with “Systems Over Sweat”—a practical look at SOPs, production efficiency, equipment ROI, and how hardscape contractors can reduce physical strain while getting more profitable work done. Phil breaks down the numbers behind mechanically installing an 800-square-foot patio with two people in two hours instead of tying up a three-person crew for a full day. Then Joshua Gillow teaches “The Cost of Not Listening.” He plays two versions of the same contractor sales conversation so you can hear the difference between showing up with assumptions and actually getting curious about what the customer wants. The difference comes down to three simple words: tell me more. JOIN JOSHUA’S BASECAMP WAITLIST Continue working on sales conversations, listening, prequalification, and proposal framing: https://form.jotform.com/jgillow24/ba... LEARN MORE FROM THE SPEAKERS Pave Tool Innovators: https://pavetool.com/ Pave Tool videos:    / pavertoolinnovators   Joshua Gillow and Yes.Express: https://yes.express/ CHAPTERS 0:00 Welcome to Built to Last Day 2 1:00 Phil Bahler: Systems Over Sweat 14:31 Building SOPs for hardscape crews 25:13 The ROI of mechanical installation 32:02 Choosing equipment that pays 41:25 Phil’s contractor Q&A 56:36 Joshua Gillow: The Cost of Not Listening 1:03:02 Hearing versus actually listening 1:04:48 The first sales conversation 1:21:00 A better way to run the conversation 1:29:53 Using the customer’s own words 1:52:31 Three words: Tell me more 2:02:06 One takeaway to implement #HardscapeBusiness #ContractorSales #BuiltToLast