The Wait Watchers Show - Episode 14. Interview with Sue Chapple at the CICM

In this episode of The Wait Watchers Show, recorded just a few days after the 2026 Fast Payer Awards were announced by Good Business Pays at the House of Lords, Good Business Pays Founder & CEO Terry Corby interviews Sue Chapple, CEO of the Chartered Institute of Credit Management (CICM). In a wide-ranging discussion, Sue talks about the CICM and how those in the profession are dealing with current and future challenges. The interview also discusses the changes proposed by the new Commercial Payments Bill in the UK and how the will affect the work of those in the profession and if they are good for business.