What's Next for Pharmacy in AI? | Pharmacy Insights Podcast S4, Ep5

AI is transforming pharmacy services — and Optum Rx is leading the way. In Episode 5, Season 4 of the Optum Rx Pharmacy Insights Podcast, leaders share how advanced technologies like AI and automation are: Improving member experiences Reducing provider burden Delivering measurable value for clients From predictive tools that anticipate member needs to conversational assistants that simplify self-service, AI is helping patients get therapy faster and saving millions of calls. For providers, innovations like automated prior authorizations get patients onto therapy up to 4 days faster, reducing burnout and improving care. Behind the scenes, Optum Rx invests heavily in talent, partnerships and governance to ensure responsible, secure AI use. Looking ahead, expect even more breakthroughs in affordability, accessibility and proactive solutions that keep members, clients and providers connected and empowered. Host: Scott Draeger, Senior Vice President of Clinical Consulting, Optum Rx Guests: Jen McGonigle, Senior Vice President Enterprise Capabilities, Optum Rx Santiago Abraham, Chief Information Officer, Optum Rx Listen to and subscribe to all Pharmacy Insights Podcast episodes here: https://business.optum.com/en/insight... #OptumRx #PharmacyAI #PharmacyPodcast #PharmacyInsightsPodcast Follow Optum on LinkedIn:   / optum   Subscribe to us on YouTube:    / @optum