How to Handle Customer Calls in MNC & BPO Jobs | Call Process Training for Beginners | Jobbey Job
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How to Handle Customer Calls in MNC & BPO Jobs | Call Process Training for Beginners | Jobbey Job
109 просмотров · 3 месяца назад
Vikram with Jobbey Job
57 подписчиков
109 просмотров · 3 месяца назад
Welcome to Jobbey Job!
In this video, we explain how to handle customer calls professionally in MNCs, BPOs, Customer Support, Technical Support, and Service Sector jobs.
This training is designed for freshers and job seekers who want to learn the call process and become job-ready for voice process, customer service, and support roles.
Topics Covered:
✅ Introduction to Call Process
✅ How to Answer Customer Calls
✅ Professional Greetings
✅ Customer Verification Process
✅ Understanding Customer Concerns
✅ Effective Communication Skills
✅ Handling Difficult Customers
✅ Call Control Techniques
✅ Proper Call Closing Methods
✅ Common Mistakes to Avoid
✅ Tips for MNC & Service Sector Jobs
Who Should Watch?
✔ Freshers
✔ Graduates
✔ Job Seekers
✔ Voice Process Candidates
✔ Customer Service Executives
✔ Technical Support Aspirants
✔ MNC Job Seekers
At Jobbey Job, we provide training, guidance, and job-readiness support to help candidates prepare for MNCs, BPOs, customer support roles, voice process jobs, and the service sector.
📚 Study Material
📖 Call Process Training PDF:
[https://drive.google.com/file/d/1GDYo...]
If you find this video helpful, please Like, Share, and Subscribe to Jobbey Job for Call Process Training, English Communication, Career Guidance, Customer Service Skills, and Job Readiness Programs.
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