Ep. 11: Light Beach Reading: CMS’ Strategy on Claimant Communication

CMS has made several under-the-radar changes to the MSA and conditional payment processes that have a direct impact on claims resolution but are often missed by practitioners. The reason? These subtle changes often involve the actual language that CMS and its contractors are sending to claimants. What’s the underlying policy shift at play here (if any)? And what are some of the other changes that we are beginning to see that have a direct impact on claims handling and resolution. This is not light summer reading, but our webinar team will aim to make it as easy and enjoyable as that novel you’ve been saving for your time on the beach.