Coaching Communication: OARS & Active Listening | NASM CNC Lesson 15

Free NASM Certified Nutrition Coach (CNC) exam prep — Chapter 15: the client-centred coaching relationship, rapport and empathy, verbal and nonverbal communication, active listening, reflections, open-ended questions, affirmations, summaries and giving feedback. Part of a free 24-lesson study series from The Flex Cult. There's a big difference between telling someone what to do and helping them decide what they'll do. This lesson covers rapport and empathy, active listening, the righting reflex, OARS, and how to structure a coaching session. In this lesson, you'll learn to: • Explain client-centred coaching and the directing, guiding, and following styles • Build rapport using empathy, positive regard, and genuineness • Use active listening — and recognise the righting reflex • Apply OARS — open questions, affirmations, reflections, and summaries • Share information and feedback well, and structure a session 📘 Full written notes: https://theflexcult.com/certification... 📄 Free PDF notes & slide deck (linked on the lesson page) 🧠 Knowledge-check quiz — scored against the real 70% passing bar 📝 Section 3 cram sheet: https://theflexcult.com/downloads/nas... 🗺️ Chapter Lookup Map: https://theflexcult.com/downloads/nas... ▶️ Next: Lesson 16: https://theflexcult.com/certification... 🎓 Full playlist:    • NASM CNC Exam Prep — Free 24-Lesson Nutrit...   🔔 Subscribe:    / @theflexcult   Chapters: 0:00 Intro 00:26 What you'll learn 01:07 The Coaching Relationship 01:59 Rapport and Empathy 02:58 Verbal and Nonverbal Communication 03:44 Active Listening 04:44 O: Open-Ended Questions 05:26 A, R, S: Affirmations, Reflections, Summaries 06:19 Sharing Information and Feedback 07:06 Structuring a Coaching Session 07:47 Worked Example: Kavya 08:40 Confidentiality and Boundaries 09:18 Practice questions 11:18 Key Takeaways 12:16 Up next This is a free, independent NASM Certified Nutrition Coach (CNC) study series from The Flex Cult, written by Riya Sharma. Not affiliated with, endorsed by, or acting on behalf of the National Academy of Sports Medicine (NASM). "NASM" and "NASM-CNC" are trademarks of their respective owners. This series does not issue an official certification, and nothing in it is medical or dietary advice. #NASMCNC #NutritionCoach #CoachingSkills