Doug Marshall and Devyn Heimbeck from Smartsheet at Ai4 2026

Douglas Loyo from Developers.Net met up with Doug Marshall and Devyn Heimbeck from Smartsheet at the Ai4 2026 conference in Las Vegas to see how their company is leveraging AI. In the conversation, Marshall and Heimbeck share how AI is changing the way work gets done inside Smartsheet, from the development of agentic workflows to the way employees are using LLMs in their own work. Heimbeck also explains how connecting Smartsheet with LLMs can make it easier for people to build solutions without first becoming experts in the platform. He shares how AI has changed his own process, including an example of creating a customer proof of concept that can be 80% complete in about 20 minutes rather than taking as long as two weeks. The conversation also explores how Smartsheet is using AI to make internal knowledge easier to access and why the company believes its own teams need to learn how to use these tools as it develops new AI capabilities for customers.