Episode #80: What Lumen's Voice Exit Means for IT and Finance Leaders

Lumen just confirmed it's ending sales of enterprise voice services, but what that actually means depends on what you're using and who's billing you for it. Kyle Hall sits down again with Dave Capece, Resourcive's CX Practice Lead and a former Level 3 network engineer, to break down what's confirmed, what's still unclear, and exactly what to check before your next contract renewal.