Give Yourself a Raise—Dealer Tactics for Bigger Tokes

Want to know how to increase your tokes and boost your income as a casino dealer? This video breaks down the proven customer service skills, soft-hustling techniques, and mindset shifts that top dealers use to earn more tips, build loyal players, and advance their casino careers. Angela shares real-world examples of what separates average dealers from great ones — from body language and communication to reading the table and keeping players engaged. 💬 Question: What are some things you do to increase your tokes? Share your best tips in the comments below! 👍 If this helped you improve your dealer skills, don’t forget to like and subscribe for more casino tutorials, dealer training, and career growth strategies. 🎰 👕 Angela’s shirt: https://bit.ly/I-play-craps 🎯 Watch next: Learn how to handle difficult players, master craps bets, and build confidence on the casino floor. TIMESTAMP 00:00 Intro 00:57 The Goal of this Series 01:08 Customer Service Skills 01:18 Goal Oriented Focus 02:11 Hustling 02:26 Soft Hustling 03:19 What to Expect During this Series 03:42 Attentiveness 04:43 Do's & Don'ts 04:59 Listen to the Player 05:21 Successful Casino Tactics 06:09 Customers are Our Guests 07:10 Anticipating Needs 08:11 Player's Card 08:27 Game Security 08:43 Pay Attention 09:32 Communication Skills 10:34 What Do You Say? 11:16 Phrases You Want to Use 13:30 Phrases Not to Use 15:18 Empathize with the Player 16:05 Game Security 16:42 Calling the Floor 17:06 Positive Language 17:37 Personality Matters to Casinos 17:59 Sincere Compliments 18:11 Positive Words Equal Powerful Results 18:21 People Mirror Others 19:09 Upset Customers 20:08 Filtering Words 20:30 Scaring Players Away 21:05 Patience 21:28 What if You're Not a Patient Person? 22:02 How to Calm the Player Down 22:41 Ignore the Noise 23:54 Disagreements with Players 24:31 Disagreements Among Players 24:39 Disagreements with Floor Supervisors 25:38 When to Stay Quiet & When to Talk 26:15 Acting Skills 27:36 Ideas for How to Entertain the Guest 27:54 Grouchy Players 28:19 Share Info About Players 28:38 Yes Before No 29:39 Appearance 30:23 Friendliness 30:54 Acting Miserable 31:17 Reactions 31:37 A Calming Presence 32:30 Stay in Control 33:09 Ability to Read the Customer 33:55 Respect the Player's Wishes 34:28 Raise Your Level of Awareness 35:04 Game Security 35:41 How Does This Make Me More Tokes 36:15 Knowledge of the Game 37:48 Knowledge of the Casino 38:40 Hands-Per-Hour 40:05 Shuffling 40:26 Being on Time 40:47 Answering Guest's Questions 41:52 Persuasion Skills 42:20 Body Language 42:46 10-5-10 Rule 43:19 How to NOT Make Money 43:38 Be Approachable 43:48 Body Language 44:37 Marketing 44:49 Soft Hustling 45:58 Willingness to Learn 46:33 Learn New Games 46:59 Obsessed with Finding a Better Way 47:35 Startling Statistics 48:30 Motivation & Desire 48:52 Ability to Handle Surprises 49:41 Filter Yourself 50:15 Professionalism 50:48 Tenacity 51:34 Thick Skin 51:51 Service-Oriented Business 52:29 Closing Ability 53:19 Steps to Take 54:10 What You Learned During this Series 54:54 Ending ♦️ Email: heather@vegas-aces.com ♠️ Casino Game Inventor Services: https://www.vegas-aces.com/services/ ♥️ World Toke Board: https://www.vegas-aces.com/#tokes ♥️ Anonymous Toke Line: https://www.vegas-aces.com/tokeline/ ♣️ Flashcards: https://www.vegas-aces.com/flashcards/ ♦️ Dealer Instruction Manuals: https://www.vegas-aces.com/manuals/ ♠️ SUBSCRIBE:    / vegasaces   ♥️ PATREON: www.patreon.com/vegasaces ♣️ WEBSITE: www.vegas-aces.com ♦️ SUPPLIES: https://www.amazon.com/shop/vegasaces ♠️ FACEBOOK: ‪@VegasAces‬ ♥️ TIKTOK: @vegas.aces ♣️ INSTAGRAM: ‪@VegasAces‬ ♦️ TWITTER: ‪@VegasAces‬ ♠️ DONATE: www.paypal.me/vegasaces ♥️ PATREON PRODUCERS: Udo Paul Gino A. Marcus Maximilian